Monday, September 21, 2015

Why does Amazon not accept PayPal?

By C. Moffat

Amazon is one of the world's largest online marketplaces for ordering pretty much anything you want.

PayPal is basically the world's largest online bank, the preferred way to pay for things online because it is safe, secure and fast. In 2014, PayPal moved $228 billion in 26 currencies across more than 190 nations.

So you would think it would make sense that Amazon would accept payments via PayPal...? Wouldn't you?

It would, except that PayPal used to be owned by eBay - an online rival marketplace, but one that focuses on auctioning off used items to the highest bidder.

Now you would think Amazon, which sells new items, and that eBay, which sells mostly used items, would not be rivals, but for whatever reason they are.

In order to better facilitate eBay's users they started the company PayPal to make it easier for people to pay for things online - and PayPal spread across the internet, becoming one of the best ways to safely and quickly transfer money to pay for things, send money to family/friends, etc.

Below is a Live Chat conversation I had with a "Help Representative" from Amazon. He deliberately avoided the real answer as to WHY Amazon doesn't accept PayPal.



The funny thing is that eBay doesn't even own PayPal any more. They are now separate companies, and have been completely separate since July 18th, 2015.

So admittedly the split was very recent. But still this would be an opportunity for Amazon to finally step up their game by accepting PayPal - and what is more they had roughly a year to prepare for the July 18th split, as eBay announced plans to split PayPal off from the parent company back in 2014.

So will greed finally win out and consumers will finally have another option instead of credit cards (which are notoriously problematic to use online)...?

Only time will tell.

What I will tell you is that I have 6 items in my eBay Shopping Cart waiting to be paid for - and I am not going to bother buying them until eBay gets their act together.

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