On January 9th 2013 Rogers Internet went down all across Ontario for over 5 hours.
No warning. No explanation why it happened after the fact. No refunds either to compensate people who lost productivity for their work or leisure.
The fact that Rogers Internet doesn't have any backup systems in place suggests to me that they're really running a shoestring budget operation - and overcharging customers for shoddy service.
There are OTHER companies available. Including faster companies. If you know of any in Ontario please leave a comment below about which internet providers you think are more worthy.